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Where to Start

Funeral planning can be overwhelming, but our family is here to help. We will support you and take things step by step in a way that honors your loved one and is sensitive to your grief journey. The information below may help you get started, but please feel free to contact us with any questions.

 


 

Within Hours

Whether your loved one dies at home or a healthcare facility, we will work with you as well as medical personnel and other authorities to transfer your loved one into our care as soon as possible. 

If you're unsure of what to do, please don't hesitate to give us a call.

If you or members of your family are subscribers to Facebook or other social media formats, you should decide how and when and if an announcement of your loved one’s death and service information should be published. One thing to be aware of is to be sure family members and close friends are notified to avoid people receiving bad news by reading about it online.



Within a Few Days

You should inform close friends and relatives of your loved one’s passing through phone calls and your loved one’s death notice. This can be a difficult process, so you can reach out to a trusted family member or friend to help if you’d wish.

You also should review your loved one’s preplanned funeral wishes and meet with a funeral director to plan their service. If your loved one didn't preplan any funeral wishes, you can start by considering some of the larger choices you need to make, such as:

  • Burial or cremation
  • Type of casket or urn
  • For a burial, location of their final resting place in grave or mausoleum
  • For a cremation, location of their final resting place through burial or scattering
  • Service types, such as a viewing, service, graveside memorial, etc.
  • Any religious services, such as clergy or spiritual leaders

 

This is just a starting point, so don't feel like you need to know all the answers right now. We want to make this process as easy and meaningful as possible, so please contact us with any questions or for more information about your funeral service options.

When We Meet

When you meet with one of our staff members to begin planning the funeral, we'll show you our general price list to give you a basic idea of our service costs. Then, we’ll talk with you about your loved one to get a better understanding of the person and services to honor their life.

We will use this information to help you create a personalized, meaningful service to celebrate your loved one. You can share your funeral preferences and ideas, stories about your loved one, their passions, and any other insights into your loved one’s life.

This process also may include:

  • Preparing and filing the official death certificate
  • Drafting an obituary
  • Scheduling the funeral services and events, including the date, time, and location
  • Selecting a casket, urn, and any other products
  • Choosing pallbearers
  • Arranging transportation
  • Notifying the Social Security Administration

We want to make this process as simple and stress-free as possible, so please bring the following information about your loved one:

  • Date of birth
  • Place of birth
  • Full legal name and home address
  • Social security number
  • Father's name
  • Mother's maiden name
  • Highest education
  • Occupation
  • Veteran's discharge papers (DD-214), if applicable
  • Information about the burial location, if applicable
  • Clergy name and phone number, if applicable
  • Insurance policy information if using to pay for funeral expenses
  • Names and relationships of survivors
  • A recent photograph of your loved one and any clothing you want used when dressing them for the service

Hickey Memorial Chapels:

Midlothian Chapel
Phone: (708) 385-4478
4201 147th St., Midlothian, IL 60445

New Lenox Chapel
Phone: (815) 485-8697
2100 Calistoga Drive, New Lenox, IL 60451

Blue Island Chapel
Phone: (708) 388-1636
2429 W. 127th St., Blue Island, IL 60406


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